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FAQ

The INPARQ multi-level parking lot is not heated.

We have four (4) parking spaces for electric cars. These spaces cannot be reserved.

The INPARQ multi-level parking lot has a maximum clearance height of 2.1 metres (6 ft. 10 in.).

Our parking lots have spaces available for people with limited mobility parking permits. These spaces cannot be reserved.

Yes, airlines provide wheelchairs for travelers. Please contact your airline before arriving at the terminal, so an attendant can meet you on arrival.

Prices are available from travel agents, or you can contact the airlines directly.

Please see the following section: Parking.

Generally speaking, airline check-in counters open two to four hours before scheduled departure times. For the exact time, contact your airline. Please note that airlines may refuse to board passengers who arrive too late at the airport.

Please see the following section: Taxis.

The terminal is open 24 hours a day, 365 days a year.

Try one of the following two options:

  1. Enter a keyword in the search engine located in the top right hand corner of the webpage. You will be directed to website sections containing your keyword.
  2. Contact our Airport Experience. A member of our team will be pleased to help you.

A detailed list of permitted and prohibited carry-on items is available on the Canadian Air Transport Security Authority website.

For almost all international destinations, you’ll need a passport and possibly a visa in addition to your electronic ticket. For domestic flights, your electronic ticket and a piece of photo identification is required. If in doubt, contact your airline.

By law, smoking is prohibited in public places in Québec. Smoking shelters are available outside the terminal near the parking lot.

Car rental desks are located on the ground floor of the airport services building, located in the parking lot in front of the terminal. It is connected to the terminal by a walkway.

Yes, in the secure area of the terminal, past the checkpoints, the view of the runways is excellent everywhere. On the second floor of the public part of the terminal, it is possible to see a part of the secure area and partial view of the Runways.

Yes, the information on our website is the same as that shown on the terminal’s flight information screens. Data is supplied by the airlines directly. Our Airport Experience team monitors the information to make sure it is accurate and reliable.

We invite you to leave us a message by calling 418 640-3300. Our team will follow up with you as soon as possible.

Yes, as long as they are in a transport cage or on a leash. Guide dogs are also permitted.